5 day Super Yacht Crew Course Top Tier Silver Service, Detailing & Basic Deck
The Super Yacht Crew Course Top Tier Service, Detailing & Basic Deck (5-Days)
Introduction to Yachts, Crewing & Yachting EtiquetteModule 1
The Yachting Industry: Introduction to the people, places and yachts ? Crew Rank and Position
Crew salaries - Resumes & Interviewing
Guests on board; guests not on board - Appearance Regulations
Attitude, Conduct onboard and off - Professional presence
Yachting etiquette - International protocol
Customs/personal safety - Correct forms of address
Basic Seamanship – Module 2
Nautical terms - Basic bridge equipment - 24-hour clock - Phonetic alphabet - Flag etiquette - Deckhand duties Small boat maintenance - Knots, fenders & lines - Docking procedures
Silver Service – Module 3
Tray Service - Flatware - Russian, French & Plate service - Proper table setting - Table manners - Formal & informal meal service - Wine decanting & serving - Dessert & Coffee service - Buffet service - Typical breakfast set-up Interior
Fine Detailing, Guest Services, Laundry & Flowers – Module 4
Guest preparation / Cleaning after guests leave ? Interior detailing (tips on cleaning i.e. marble, china, gold leaf, silver, delicate fabrics, drapes etc) - Cleaning supplies to use; to avoid - Scheduling: Chief Steward / ess vs. Steward / ess - Valet services - Linen & wardrobe care, laundry & dry cleaning - Flower care basics
Coffee, Tea, Wine & Bar Basics – Module 5
Coffee Service - Afternoon Tea - Champagne & Caviar Service - Introduction to Bartending
Wine Service & Chees
PASSPORT for Photo ID, Paper, Pencil, Pen, and Highlighter for note taking.