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Course Name Description Price
802 PYA Yacht Interior Advanced Laundry Service


This PYA G.U.E.S.T. approved 1 day Advanced Laundry Service Module meets the Professional Yachting Association criteria for Advanced GUEST II training. It is designed for stews who have served in the Interior Department for at least 2 seasons previously with at least 60 days of guest service experience. Objectives: • Applying and Managing Effective Laundry Services Onboard • Laundry Guidelines Book • Laundry Record Book • Crew and Guest Laundry and Stain Treating Procedures • Demonstrate an Understanding of Applying Laundry Labels • How To Treat Linen/Cotton/Wool/Silk/Polyester/Mixed Fabrics • Demonstrate an Understanding of Machine Usage and Maintenance Plans • Ironing, Folding, and Presenting Garments About your instructor: Alene Keenan, certified PYA GUEST Yacht Interior Course Writer and Instructor is a former yacht stewardess, monthly columnist for The Triton Yachting newspaper and author of The Yacht Guru’s Bible: The Service Manual for Every Yacht. Through her years in service, onboard training and classroom education she has trained thousands of hospitality industry professionals worldwide. Affectionately known as the Yacht Stew Guru, she is a huge proponent of education and is dedicated to training and mentoring the next generations of service professionals. Her company, Yacht Stew Solutions was founded in 2007 and her monthly column, Stew Cues, has been running since 2008. MPT is proud to have Alene represent our school as the lead instructor for Interior Department Training.

$ 199.00
803 PYA Yacht Interior Introduction


803 Level 1 Yacht Interior Introduction Course

 

This PYA G.U.E.S.T. approved 3 day Interior Introductory course meets the Professional Yachting Association criteria for Level One Interior training. 

 

Three days of comprehensive training that provides the foundation, the knowledge, and the practical skills to begin or further your career as a Superyacht Steward (ess).    

                

This course is designed to meet and exceed the Interior Introduction Course Structure and Content requirements for the PYA GUEST (Guidelines for Unified Excellence Service Training) program and to uphold the PYA's mission, which is "To represent the interests of Professional Yacht Crew and to encourage and maintain the highest professional standards".  

 

We also recommend that you register for the One Day PYA G.U.E.S.T. Basic Food Service Course #831 and the One Day PYA G.U.E.S.T Wine and Cocktail Introduction Course #832 for a total of five days. The objectives include:

 

  • Guidelines on how to enter the industry, demographics, career paths and opportunities
  • Departments and hierarchy on board
  • Communication, attention to detail and personal presentation
  • Nautical terminology
  • Etiquette guidelines for life aboard a yacht, cultural differences, crew/guest interaction
  • Service Standards and Expectations
  • Yacht Interior Housekeeping
    • Products and Surfaces
    • Cabins and public areas
    • Yacht interior fabrics and textiles
    • Hygiene standards, health and safety
  • Laundry – including reading labels, stain removal, using machines, ironing

 

$ 799.00
804 PYA Yacht Interior Advanced Service Level 1


804 Level 2 Yacht Interior Advanced Service Level 1

This course is designed to meet and exceed the Interior Level 2 Course Structure and Content requirements for the PYA GUEST (Guidelines for Unified Excellence Service Training) program and to uphold the PYA's mission, which is "To represent the interests of Professional Yacht Crew and to encourage and maintain the highest professional standards".  

 It is designed for stews who have served in the Interior Department for 12 months previously with at least 60 days of guest service experience per year.   We also recommend that you register for the2-day #805 Level 2 Intermediate Housekeeping Course which is designed to complement this course.


All candidates are recommended to have completed the Introductory Level 1 Courses such as MPT 803 or test out through experience and other prior knowledge and training. The subjects taught at the Introductory Levels are expected entry skills for the advanced courses. If you are uncertain, we recommend a career counseling session with Alene to help you evaluate which courses are right for you.

 Objectives include:

 

Interior service administration                                

  • Inventories and checklists
  • Recognizing and training stews for various modes of operation
  • Review of etiquette of service                                                                                                                                                           
  • Review of proper serving techniques including
    • Plated Service
    • English Service/ Silver Service
    • Butler Service,
    • Russian/ Family Style Service
    • Synchronized Service
    • Room Service.
  • Various menus and order of service                                                                            
  • Understanding aperitifs, digestifs, and evening beverage service      
  • Caviar, cheese, and cigar basics  

  • About your instructor: Alene Keenan, certified PYA GUEST Yacht Interior Course Writer and Instructor is a former yacht stewardess, monthly columnist for The Triton Yachting newspaper and author of The Yacht Guru’s Bible: The Service Manual for Every Yacht. Through her years in service, onboard training and classroom education she has trained thousands of hospitality industry professionals worldwide. Affectionately known as the Yacht Stew Guru, she is a huge proponent of education and is dedicated to training and mentoring the next generations of service professionals. Her company, Yacht Stew Solutions was founded in 2007 and her monthly column, Stew Cues, has been running since 2008. MPT is proud to have Alene represent our school as the lead instructor for Interior Department Training. 
           

$ 799.00
805 PYA Yacht Interior Advanced Housekeeping & Valet Services


805:  PYA G.U.E.S.T. approved 2-day Yacht Interior Advanced Housekeeping & Valet Services course 

 This course is designed to meet and exceed the Interior Level 2 Course Structure and Content requirements for the PYA GUEST (Guidelines for Unified Excellence Service Training) program and to uphold the PYA's mission, which is "To represent the interests of Professional Yacht Crew and to encourage and maintain the highest professional standards".  

 It is designed for stews who have served in the Interior Department for 12 months previously with at least 60 days of guest service experience per year.   We also recommend that you register for the 3-day #804 Level 2 Intermediate Service Course which is designed to complement this course.

 Objectives of the course include:

 Housekeeping Interior Administration

  • Housekeeping Information Management
  • Professional and Efficient Housekeeping
  • Caring for Luxury Materials, Surfaces, and Textiles
  • Laundry Procedures
  • Laundry Record Book
  • Basics of Fresh Flower Conditioning and Care

 

 About your instructor: Alene Keenan, certified PYA GUEST Yacht Interior Course Writer and Instructor is a former yacht stewardess, monthly columnist for The Triton Yachting newspaper and author of The Yacht Guru’s Bible: The Service Manual for Every Yacht. Through her years in service, onboard training and classroom education she has trained thousands of hospitality industry professionals worldwide. Affectionately known as the Yacht Stew Guru, she is a huge proponent of education and is dedicated to training and mentoring the next generations of service professionals. Her company, Yacht Stew Solutions was founded in 2007 and her monthly column, Stew Cues, has been running since 2008. MPT is proud to have Alene represent our school as the lead instructor for Interior Department Training. 

$ 599.00
806 PYA Yacht Interior Administration & HR


PYA Yacht Interior Administration & HR - Course #806
 
This 2 day course is ideal for the Chief Steward/ess serving onboard a large Private or Charter Yacht. This program is designed to ensure five star service at the management level. This course complements course #804.
 
 
Subjects covered include:

Departments Within Interior
Interior Administration: Importance of Rosters, Schedules, Checklists, and Inventory
Service, Housekeeping, and Laundry Guideline Notes
Leadership
Discuss Strengths and Weaknesses
Cross Training Teams
Value Of Training
Motivation/Identification
Work Ethic
Chief Steward(Ess) Responsibility & Style
Creating Team Work And Good Communication
Creating Trust
Encouraging & Discouraging Specific Traits
Team Building
Conflict Resolution
Work/Life Balance
Difference Between Supervision and Micro-Management
Creating Job Descriptions
Rules and Regulations
Crew Information
Integrating New Crew
Setting Quality Standards
Performance Evaluation
Vessel Duties & Training Crew for Your Vessel / Vessel Familiarization

 

 About your instructor:Alene Keenan, certified PYA GUEST Yacht Interior Course Writer and Instructor is a former yacht stewardess, monthly columnist for The Triton Yachting newspaper and author of The Yacht Guru’s Bible: The Service Manual for Every Yacht. Through her years in service, onboard training and classroom education she has trained thousands of hospitality industry professionals worldwide. Affectionately known as the Yacht Stew Guru, she is a huge proponent of education and is dedicated to training and mentoring the next generations of service professionals. Her company, Yacht Stew Solutions was founded in 2007 and her monthly column, Stew Cues, has been running since 2008. MPT is proud to have Alene represent our school as the lead instructor for Interior Department Training. 

 
 
$ 599.00
831 PYA Yacht Interior Basic Food Service


 

831 Level 1 Yacht Interior Basic Food Service Course

 

This PYA G.U.E.S.T. approved 1 day Interior Introductory course meets the Professional Yachting Association criteria for Level One Interior training. 

 

This course is designed to meet and exceed the Interior Introduction Course Structure and Content requirements for the PYA GUEST (Guidelines for Unified Excellence Service Training) program and to uphold the PYA's mission, which is "To represent the interests of Professional Yacht Crew and to encourage and maintain the highest professional standards".  

 

We also recommend that you register for the Three-Day PYA G.U.E.S.T. Interior Introduction Course #803 and the One Day PYA G.U.E.S.T Wine and Cocktail Introduction Course #832 for a total of five days. The objectives include:

 

  • Understand basic food Service, table service, and silver service
  • Understand yacht food and beverage service in general
  • Demonstrate  different food service styles and techniques
  • Understand how to carry out food and beverage service on board a yacht
  • Understand "mise en place" for the service areas onboard the yacht
  • Demonstrate an understanding of menus and table setting by course

 

$ 199.00
895 Custom Interior Yacht Training


Custom interior yacht training. This full week training program may be conducted on a per person or a per crew basis. Training is offered in our in house interior classroom or on board your vessel and is fully customizable to your specific needs. Please contact us for additional information, pricing and availability.

$ 0.00